Important information about updating your firmware for Plus Series currently using Android 6 – April 2018.

There are two stages involved in updating your Plus Series Android module, currently running version 6.0. Please read this document carefully before upgrading your firmware with Over-the-Air updates.

When you upgrade to the full version of Android 7.1 (LUX 7), this process will erase all user-created content, files, apps and settings as the storage will be reformatted. We’ve created a two stage upgrade process. Stage one is for users who want some of the new features without having the storage reformatted. 

Stage One: Android version 6 with NEW features

  1. The system will check to see if a new update is available and prompt the user to download this version
  2. This is classed as a ‘minor’ release that will keep the Android system on Version 6

What’s included with Stage One?

  1. Clevershare 1 is replaced with Clevershare 2 (you will need to download a new Clevershare app). See more information on Clevershare 2 here
  2. Cloud drive functionality – log into your Cloud accounts: Google Drive and OneDrive
  3. QR code generation – capture your screen by scanning a QR code

Stage two: Upgrading to full version of Android 7 (LUX 7)

  1. This update will come packed with features listed below but will clear all data, apps, saved connections and settings from your screen. Please clone your screen settings and back-up any user-created content to an external USB drive and copy back to the screen once update is completed.
  2. If you are unsure, please press Cancel and speak to your IT Support or talk to a member of our technical support team.

What’s included with stage 2?

  1. Clevershare 1 is replaced with Clevershare 2 (you will need to download a new Clevershare app). See more information on Clevershare 2 here
  2. Cloud drive functionality – log into your Cloud accounts: Google Drive and OneDrive
  3. QR code generation – capture your screen by scanning a QR code
  4. User profiles – create personalised user accounts for you and your team
  5. Split screen – view and use apps side-by-side
  6. Clever Message – send real-time and timed message to one or all of your Plus Series panels

Important notes on upgrading to version 7

LUX OS

The storage will be reformatted. This means ALL data, downloaded apps, and any certificates will be cleared from the devices memory.

“How do I secure my data?”

Clone your screen settings and back-up any user-created content or files to an external USB drive and copy back to the screen once update is completed. After this update you will automatically be able to save to Cloud drives such as Google Drive and OneDrive, so your data is secure in the Cloud. Any SSL certificates will need to be reinstalled. 

Remote Management / Mobile Device Management (MDM)

After the update you will need to re-authenticate your Clevertouch with our MDM server. We will send an email to every account administrator advising them of this. For more information please click here